FAQs

BUYING

What is the concept of Picky Monday?

Picky Monday is an online shop where you can find a curated collection of second-hand outfits and unique pieces carefully selected for their style and their quality for children from newborn to 5 years old. 

When do you display new collections ? 

Each Monday, we will offer a collection of outfits made of gently-used clothes

Where do you find your clothes?

We find our treasures in your closets! For now, we are working mostly with parents living in the Bay Area. Every item is hand-picked and carefully selected by Picky Monday. 
If you are interested, please read the section how to sell with us

How clean are the clothes that you sell?

We want our outfits to be in perfect condition.
Every item that we sell has been carefully inspected, washed with organic detergent, air-dried, ironed, and delicately folded before being sent to you, ready to be worn.

How do I reach you if I have a question about an outfit? 

If you want more information about an outfit, contact us by writing to contact@pickymonday.com. We will be happy to respond to your request as soon as we can. 

What is your return policy?

If you are unhappy with your order, you can return it within 7 days of receipt and you will receive a store credit for your next purchase.
Each item should be in its original condition. Shipping and handling fees are unfortunately not subject to store credit. 

To start a return, please contact us at contact@pickymonday.com 
For more information, please read the section Shipping and Return. 

Where do you ship? 

We ship all across the USA. We haven’t opened our orders to foreign countries yet. 
But everything is possible! If you live outside of the USA and want to buy one of our beautiful outfits, please contact us at contact@pickymonday.com

When will I receive my package? 

All orders are prepared and dropped off at the post office within 72 hours. 
We will give you a tracking number to follow your package in its adventure with USPS or UPS.
If you have a short notice and need your order faster, contact us and we might be able to find a solution together.

SELLING

What kind of clothes do you buy?

We buy second-hand clothes in perfect condition. The quality and the style are our two obsessions. 
We love colorful prints, trendy pieces, and comfortable outfits. We love brands from all over the world, from independent labels to famous brands.
Take a look at our shop and Instagram to get a better idea of what we buy and sell.

Why should I sell my clothes to you? (only for San Francisco parents for now)

For three reasons (and more!): 

Ready? To know more about selling, go here

How much will I get for my clothes?

We try to find a fair price for you and for us. 
The price of an item depends on the brand, material and type of clothes. For example, a dress can be purchased between $2.50 and $13.75. 
We provide a total buying price and the number of pieces that we select. 

If you prefer having an estimate first, please send us photos and a description at contact@pickymonday.com. We love to find treasures in our email box! 

What are you doing with the “unchosen” items? 

You have the choice between keeping the clothes that we don’t buy or donating them. We are working with a social worker from SFUSD (San Francisco Unified School District) who collects all the remaining items and distributes them directly to families in need. 

I have another question!

If you have another question, please contact us at contact@pickymonday.com
We will respond to your request as soon as we can.